Bespoke Setup Process
"Go Live in less than 48 hours"

Learn more about our setup process and how our results-based 24/7 live chat support can benefit you.

Our Setup Process

Our bespoke setup process allows you to have your own 24×7 human live chat support on your website in less than 48 hours

Ensure that you have unique traffic coming to your website

Without visitors, Live chat is not practical. To ensure that you enjoy the full benefits of our free trial, We ask you to ensure that you have a fair amount of unique traffic coming to your website through organic or paid sources.

Step 1

Claim your 21 days free trial.

Signup to our industry leading 21 days free trial. No need to enter any credit card details.

Step 2

Assigning your dedicated account manager

We'll assign your Dedicated Account Manager, who will be the one point of contact throughout your journey with us.

Your account manager will ensure that all your requests and changes are being applied to all the live chat agents handling your account.

Step 3

We Learn about your business

We learn everything we can about your business through your website. If you have any internal documentation or knowledge base, We'll ask you to share them with us.

Step 4

Creating the Knowledge Base

We will be creating a comprehensive knowledge base that will contain all the information required to run your 24x7 live chat service.

Once your KB is ready, We will send them immediately for your approval.

Note: We will be creating a fully featured knowledge base and not an FAQ page.

Step 5

Agent Assignment & Training

We will assign the agents for your account and train them using the knowledge base.
Our training managers will conduct mock chats to ensure that the agents know your business and can answer the questions.

Step 6

Installing & Customizing the Chat Window

We'll be sending a code that needs to be added to all your website pages to activate the live chat.

Our design team will customize the look and feel of the chat widget to match your website's theme.

Alternatively, If you plan to use your own live chat software, You can create the necessary agent accounts and share it with us.

Step 7

Your 21 Days Free Trial Starts

Your trial period starts and you now have 24x7 live chat support on your website.

None of your website visitors will be left unattended.

Step 8

Start Receiving Leads & Inquiries

We’ll send the leads and inquiries generated on your website instantly to your email or CRM. 

You will also receive the full chat transcript so you can understand your potential customer before getting in touch with them to close the deal.

Step 9

Tweaking the Responses

Our quality team goes through each and every chat to ensure that, They are of the highest quality.

If you find any issues with our response, You can let us know and we will ensure that the issue will be fixed before the next chat comes in.

Step 10

What Happens After the Free Trial?

You decide your business simply won’t be the same without our exemplary live chat support. Your leads and conversion rate have never been higher. Should you not be satisfied, you’re free to cancel your subscription without charge, and we take care of all the expenses that occurred during the free trial.

Over 300 Customers Trust Us Since 2012

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Satisfied Clients
Leads Generated
Live Chat Agents
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Chats Every Month

What our customers have to say!

Here is why our customers choose us. Download a free customized proposal below.

LiveChat Expert

Never Miss a Customer Again!

Get Started in Less than 48 Hours.

Never Miss a Customer Again!

Start your 21 Days Free Trial

We start all our customers with a 21 days free trial. It helps us to learn about your business and train our agents. After the free trial, We will suggest a suitable plan for you.

The best part is, It’s completely free, and you have no obligations to continue with us.

No Credit Card Required