Providing 24x7 live chat service since 2012

With over 125 fully managed & trained customer support agents, You are in good hands!

Our Start

Back in 2012, Only large companies with extensive infrastructure and high budgets could effectively provide 24×7 live chat support for their websites. On the other hand, small and medium-sized companies were struggling to provide the same level of support and customer experience.

Here is where 365ChatSupport came in. We hired & trained dedicated teams of live chat customer service agents whom we then put at our clients’ disposal. Bundling it all up meant we could offer live chat that brought terrific value for a low cost and resulted in massive savings on our clients’ side.

Our History

We evolved with our clients & the introduction of new technologies. Our aim is to keep ourselves updated with the latest tools

365ChatSupport was Started

365chatsupport was born with a unique mission: Provide 24/7 live chat service to small and medium size businesses whilst lowering their operational costs.

2012

We Open our UAE Office

You can find us at: Techno Hub 1, Dubai Silicon Oasis, Dubai. UAE 341110

2014

We hired our 25th Agent

This was our biggest milestone. We hired our 25th in house live chat agent. 

2015

We Open Our USA Office

You can find us at: 913 N. Market Street, Wilmington, DE 19801

2016

We got our Biggest Client

We won our biggest client yet. 365ChatSupport was chosen as the live chat service provider for Sennheiser.

2017

We hired our 100th Agent

We reached a new milestone by hiring our 100th in house agent.

2018

We Started Offering Email & Help Desk answering Service

Due to increased demand, We started offering email and help desk answering service for a limited number of clients. 

2019

We Open our Australian Office

You can find us at: Level 54, 111 Eagle Street, Brisbane, QLD 4000.

This will be our new HQ.

2020

We start offering Hybrid Live Chat

Due to the evolution of chat bots, We are now offering Hybrid Chat that combines both chatbot and real humans to offer a seamless experience.

2020

We launched our newly designed website

We have launched our completely re-designed website with new services and pricing models.

2020

We Offer COVID-19 Relief for our Customers

For some customers who were affected by Covid-19, We are providing our service free of charge.

2020 (Covid-19 Relief)

Over 300 Customers Trust Us Since 2012

When Being Good was not Enough

Being good was not enough. We wanted to be the best at giving our clients what they really need. So unlike any of our competitors, from day 1 we started offering unlimited chats with all of our packages and only charged our clients for the actual leads our chats produced.

So whether it’s a giant load of visitors during the day, or out of office hours visitors at night and on weekends, we handle it all. We answer all the questions and pass on leads ready to convert. All of this at a fraction of traditional live chat costs.

Our journey with new clients always starts the same way. To start with, your dedicated account manager will get you setup for your full service free 3 week trial. Zero hidden costs. No setup fees. Over the course of your trial you’ll have plenty of time to see how we work, the results we bring you, and then decide if we are the best fit for your business.

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Satisfied Clients
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Leads Generated
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Live Chat Agents
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What our customers have to say!

Here is why our customers choose us.

LiveChat Expert

Never Miss a Customer Again!

Get Started in Less than 48 Hours.

Never Miss a Customer Again!

Start your 21 Days Free Trial

We start all our customers with a 21 days free trial. It helps us to learn about your business and train our agents. After the free trial, We will suggest a suitable plan for you.

The best part is, It’s completely free, and you have no obligations to continue with us.

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